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Ashley Norton
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Ashley Norton
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Ashley Norton

1810 Peachtree
Industrial Blvd. NW
Suite #115
Duluth, GA 30097

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Georgia's largest Emtek, Ashley Norton, and Rocky Mountain Hardware dealer!

Ashley Norton Warranty & Finishes

LocksUSA.com offers the full product line of Ashley Norton door hardware, cabinet hardware, bath hardware, and decorative hardware items. At this time we only have our best selling hardware online. Please call 866-366-4066 if you don't see the hardware you are looking for.

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See Updated Prices at DoorHardwareUSA.com
Ashley Norton Lead Time on orders are from 4 to 8 weeks

Ashley Norton
  • Please call (866) 366-4066, or fax your order to (770) 623-1540
  • Minimum order charge: $15.00 for orders below $175.00.
  • Special Finishes: Whie Bronze, Light Bronze, and Matte Black have a 10% surcharge.
  • Ashley Norton Warranty & Finishes
*Note: Ashley Norton door hardware is recommended for solid wood doors or solid core doors, due to their mounting requirements. Please call us if you have any questions.

Ashley Norton Warranty & Finishes

Finish Warranty for Bronze Products.

Ashley Norton patinas are 'living finishes' and may lighten or highlight in places due to frequency of use. Ashley Norton does not consider this to be a defect.

Ashley Norton Matt Black finish is susceptible to chipping. Such chipping is a feature of the finish and in no way should be considered a defect. The finish may be easily restored by the application of a spot of black paint to the chipped area

Thus Ashley Norton cannot guarantee our Bronze and Matt Black finishes and will not repair or replace finishes under this warranty.

Finish Code Finish  Warranty Period
BZ Dark Bronze No warranty
LT Light Bronze No warranty
TC Matt Black Coated No warranty

Items sold in special finishes and custom items are non-returnable.

Finish Warranty - Internal Use
When used internally, Ashley Norton Inc. extends warranties as indicated below to the original
residential purchaser and limited to the location where the product was originally installed. The finish
warranty does not cover scratches, abuse, mis-use, accident, external use, or where the product has
been used in a commercial application

Finish Code Finish   Warranty Period (internal use only)
2    Satin Chrome  10 years
3    Polished Brass 10 years
3U  Unlacquered Brass  No warranty
4   Satin Nickel 10 years
4B    Polished Nickel   No warranty
6 Light Oil Rubbed  No warranty
Pewter   No warranty
Dark Oil Rubbed  No warranty
9   Polished Chrome   10 years

Items sold in special finishes and custom items are non-returnable.

Finish Warranty - External Use
Lacquered finishes will deteriorate when exposed to the atmosphere, particularly salt air, direct sunlight
and pollution. Plated finishes will endure these conditions longer than lacquered finishes, however
even these will not remain unaffected by the environment. Our oil rubbed finishes are living finishes
and will age naturally. Ashley Norton cannot guarantee finishes where used externally.

Mechanical Warranty
Ashley Norton Inc. extends a 10 year mechanical warranty to the original residential purchaser, providing the product has been installed in accordance with our installation instructions. The only obligation of Ashley Norton Inc. will be to repair or replace the defective product or parts upon presentation, together with proof of purchase dated within the warranty period. We assume no liability for any labor charges regarding the removal or reinstallation of the products; nor will we cover any freight, postage, or handling expense. This warranty does not cover damage caused by accident, misuse, abuse, tampering, extreme climatic conditions, improper installation or products used in commercial applications.

Visit Our Showroom! 1810 Peachtree Industrial Blvd. NW, Suite 115, Duluth, Georgia 30097
Phone: (770) 623-6015 | Fax: (770) 623-1540 | Toll-Free: (866) 366-4066

Monday thru Friday Open 8:30 am to 5:00 pm
CLOSED for LUNCH 12:00 PM to 2:00 PM Every Day
Our Showroom is available by "Appointment Only"
Closed Saturday & Sunday

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